Help

Return Policy

We will do what we can to help you out and make it right. However, these items are made in small batches by a small team, so the best we can offer is a 30-day refund guarantee. If it doesn't fit, or doesn't work the way you expected, let us know and we'll make it right. Send a message on our Contact page before you order if you have any questions so we can both save some time!

Warranties and Repairs

Workmanship (our fault) - no limits, return and we'll fix it. Lifetime guarantee. Send us a message; we'll ask for photos and a quick description of what happened, and we'll make it right.

Other - product damage unrelated to manufacturing or design (fire, dogs, bullets, etc.) likely won't be covered under our warranty. But we can still fix it for a fee.

Custom Work

We may be able to handle custom orders or features on a case-by-case basis (dependent on how busy we are and what kind of customization you want). No promises, and it will probably cost a bit more. If you're ordering for a group or in large quantities, see our Contract Sewing page and let's do some business!